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InfoLink Services Ltd

LINX®

ABOUT

Always there for all of us

InfoLink Services Limited (‘ISL’) was incorporated on the 13th of September, 1994. A Joint Venture between the four Major Financial Institutions in Trinidad and Tobago, InfoLink was created initially to provide a local debit card switching infrastructure with the vision for providing further co-operative financial service initiatives in the future.

It was noted by the visionaries of InfoLink that “a shared financial infrastructure would not lessen or eliminate competition, rather it will create and make possible in the future, many new avenues for the provision of new services, improved customer service and reduced transaction processing costs

 

T&T Safest
Payment Network

Nationwide ATM
& Point of Sale Terminals

Re-enforced with VISA®
Chip & Pin Technology

LINX CUSTOMER

Benefits to a LINX® Customer

  • Available with any Chequing or Savings Account - Visit any bank shown below today
  • Using LINX is money you OWN rather than credit which is money you OWE
  • Your Safety - Less cash in hand
  • Convenient access to your money anywhere you go in T&T
  • LINX helps you control your spending and save for your future

FIND AN ATM

LINX Transactions

Historical Overview

2018 2019 2020 2021 2022 2023 2024
QTR 1
8,591,639
8,976,653
9,661,908
9,024,053
9,496,816
11,395,392
13,248,304
QTR 2
8,999,262
9,541,165
7,201,221
7,478,909
10,489,420
12,238,365
13,971,059
QTR 3
9,307,449
9,960,600
9,118,938
8,757,029
11,251,324
13,270,865
14,732,066
QTR 4
10,109, 950
10,908,913
10,056,940
10,651,148
12,286,046
14,462,731

LINX CARDHOLDER

Safety Tips

Your bank will never ask for your PIN to verify your identity over the phone.

Ensure that you have your card before leaving the store.

Always conceal your PIN when entering.

Frequently Asked Questions

Visit or Call your bank and make a report on the incident. It is advised to take note of the time, location, ATM Bank and carry your receipt with you.

Cash is retracted after being dispensed and left unattended for a number seconds. In the event this occurs; please visit or call your bank, taking note of the time, location and ATM Bank.

Please note the time, location and ATM Bank and contact your bank immediately or visit the nearest branch location.

In any situation where you receive more or less cash that you attempted to withdraw, please note the time, location and ATM Bank and contact your bank or visit the nearest branch location.

Visit or Call your bank and make a report. It is advised to take note of the time, location, ATM Bank and carry your receipt with you.

There is no minimum amount for using your LINX Card. Please take the name of the merchant / store, the location, the minimum amount and contact us or send us a message via facebook. The respective bank will be notified of this practice who will advise their merchant to cease this practice.

LINX® with Confidence

...WHEN WITHDRAWING CASH

  • Your LINX® card works at 400 ATM locations across Trinidad and Tobago
  • ALWAYS be aware of your surroundings
  • Minimise time spent at the ATM by having your LINX® card out and ready to use.
  • Guard the keypad to prevent others seeing your PIN.
  • Do not let anyone see how much money you withdraw.
  • NEVER accept advice from “helpful” strangers.
  • lf your LINX® card is captured, report it to your bank immediately.
  • ALWAYS review your account statements. If you believe there is a discrepancy, contact your bank immediately.

...WHEN SHOPPING

  • You can use your LINX® card anywhere the LINX logo is displayed.
  • You can use your LINX® card for transactions of any size.
  • ALWAYS keep sight of your LINX® card.
  • ALWAYS be aware of your surroundings when entering your PIN.
  • NEVER disclose your PIN to ANYONE.
  • NEVER pay the merchant a fee to make a LINX® purchase.
  • On average it costs only 75¢ to LINX® it at any retail outlet

LINX MERCHANT

Benefits to a LINX® Merchant

  • Faster and Safer checkout process than cash at the register.
  • Make your business more attractive to customers by providing an easy and convenient payment option.
  • Reduce your risk and improve your operations, at affordable rates, while successfully handling smaller volumes of cash

BECOME A LINX® MERCHANT

1 Visit /Contact the bank of your choice to identify which Point of Sale (POS) product is offered and best suit your needs OR

2 Visit anyone of your bank branches and make enquiries about the POS products and services offered OR

3 Call your bank Card Centre and speak to an agent

Once you have decided on the POS product required, generally you required to complete an application form supported by

  • Company’s Registration Documents
  • Copy of 2 Forms of valid ID for all directors / owners
  • Financials if available

Thereafter, each bank will have their own assessment process, timelines and qualifying criteria

Process for joining the LINX® Network

  • Signing of a non disclosure agreement
  • Successful meeting of the LINX Licensee Due Diligence process in the four main areas: -
    a. Corporate Governance,
    b. Operations and Settlement
    c. Human Resources
    d. Technical Capability
  • Application for a LINX Licensee is presented to the InfoLink Board of Directors for final approval.
  • Signing of Annual Licensee agreement and receipt of annual Participant fee.
  • Certification by InfoLink Services Limited to ensure that the new Participant meets all of the Operating Regulations of the LINX network will be carried out before moving into pilot phase.

LINX Fees

DOWNLOAD THE COMMERCIAL BANKS COMPARATIVE SCHEDULE OF FEES AND CHARGES

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Our Partners

Our Licencees